UX & Technical Audits

Optimizing Digital Success

An athlete clears a high jump bar depicted on a mobile phone adorned with design and code icons symbolizing technical skillset required to perform UX & technical audit of digital applications

Working from the outside in, we’ll analyze UX patterns, flows, and interactions to identify any areas that are creating friction. Looking under the hood - we’ll assess performance, security, operational maturity, team processes and more. This audit will uncover valuable insights and help prioritize areas of risk or in need of improvement, empowering your team to refine its digital roadmap.

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Objectives

The digital landscape's rapid evolution elevates user expectations for seamless, reliable, and secure applications, necessitating continual innovation. An app audit serves as a benchmark for how your app aligns with these industry standards and trends.

  • Gain a comprehensive understanding of your app’s strengths and weaknesses
  • Identify critical or urgent concerns, as well as bottlenecks and growth opportunities
  • Enable informed decision-making for improvements and strategic planning

What does the App Audit entail?

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User Interfaces & Experience

During UI audits, our team goes beyond usability testing. We also evaluate visual design, information architecture, accessibility, and performance. This comprehensive approach allows us to identify and document opportunities to improve the user experience, streamline task completion, and ensure the app meets business objectives.

Alternate form factors icon
User Interfaces & Experience

During UI audits, our team goes beyond usability testing. We also evaluate visual design, information architecture, accessibility, and performance. This comprehensive approach allows us to identify and document opportunities to improve the user experience, streamline task completion, and ensure the app meets business objectives.

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Performance & Architecture

Here, our focus is on identifying performance bottlenecks, evaluating the adaptability and scalability of the architecture, and contrasting system performance with industry standards. Additional considerations include data handling efficiency and the integration robustness of various system components.

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Process & Developer Experience

Our evaluation uncovers bottlenecks and assesses the maturity of CI/CD and IaC practices. Additionally, we examine the availability of up-to-date documentation, and identify opportunities for automation and AI. These insights streamline workflows, boost developer productivity, and ultimately lead to faster delivery of higher-quality software.

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Security & Compliance

We will thoroughly examine security practices, system design, configuration of infrastructure and tools, and the implementation of authentication and authorization mechanisms. Compliance with relevant standards, such as HIPAA, and best practices for managing software supply chain security and sensitive data are critically reviewed.

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Operational Maturity

During evaluation, we assess the robustness of automated backups, system components redundancy, and the effectiveness of downtime monitoring/notification systems. We also assess the impact of downtime, the presence and testing of disaster recovery processes, and the readiness of incident response plans.

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Code Quality & Maintainability

Our evaluation assesses code quality (organization, readability, maintainability) and practices (error handling, testing, peer code reviews). Identification of code complexity, outdated libraries, code repetition, and the level of technical debt are also crucial for recommending maintenance and refactoring strategies.

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Who needs an App Audit?

Scale-ups

Teams experiencing rapid growth, recognizing that their initial digital solutions are insufficient for their evolving requirements.

Lack In-house Expertise

Organizations with outdated digital investments and no internal expertise to fully evaluate or enhance these systems.

New Product Launch

Groups aiming to introduce a new product or service and are in need of technical guidance and oversight.

Acquisitions

Companies engaged in due diligence for a potential acquisition, seeking evaluation and scrutiny of extensive systems.